Accessibility statement for joindementiaresearch.nihr.ac.uk

This website is run by the National Institute for Health Research Clinical Research Network and funded by the Department of Health and Social Care. We want as many people as possible to be able to use this website.

We have made every effort to ensure this website is easily readable using plain English and we are committed to making sure our online services are accessible to all users.

We have involved people living with dementia, their carers and family members, and our charity partners in improving the website's usability.  We have also made improvements recommended by the Digital Accessibility Centre.

AbilityNet has advice on making your device easier to use if you have a disability.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

- zoom in up to 300% without the text spilling off the screen

- navigate most of the website using just a keyboard

- navigate most of the website using speech recognition software

- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

There should be no issues affecting users who have accessibility requirements on the main user journeys on the site, including signing up, logging in and reviewing their details and matched studies, except for the items listed in the following section.

 

How accessible is joindementiaresearch.ac.uk?

We know some parts of this website are not fully accessible:

- The ‘YouTube’ button has an invalid aria-role=”button”. This can prevent the element from functioning correctly with assistive technology.

- Some of the '?' tooltips are not navigable via keyboard and have not been included in the tab order. Keyboard only users are not be able to access the information within some of these tooltips.

- The tables in the 'Volunteer Summary' page are not fully accessible for screen reader users.

- The 'Non-CRN portfolio study application form' does not have error handling for the planned opening or closing dates. An error message will not be automatically triggered if a submission is incorrect.

- There is a decorative image on the 'Researchers' page. Screen reader users should ignore this image because it does not provide any meaningful information.

- Our archived News pages on the site have not been checked for accessibility and may therefore not be fully accessible.

 

Feedback and contact information

 

If you think we’re not meeting accessibility requirements, or you would like any of the information on the website in a different format, contact us by email at comms.jdr@nihr.ac.uk or through the contact us page on our website.  When you contact us, please include a description of the issue and your contact details. We’ll review your request and aim to get back to you within fourteen working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

National Institute for Health Research Clinical Research Network is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

- We did not fully implement the recommendations given to us by the Digital Accessibility Centre (DAC) because of technical limitations

- The Digital Accessibility Centre (DAC) raised additional non-accessible content during their latest retest of the website.

Non-accessible content:

- The ‘YouTube’ button has an invalid aria-role=”button”. This can prevent the element from functioning correctly with assistive technology.

- Some of the '?’ tooltips are not navigable via keyboard and have not been included in the tab order. Keyboard only users are not be able to access the information within these tooltips.

- The tables in the 'Volunteer Summary' page are not fully accessible for screen reader users.

- The 'Non-CRN portfolio study application form' does not have error handling for the planned opening or closing dates.  An error message may not be triggered if a submission is incorrect.

- There is a decorative image on the 'Researchers' page.  Screen reader users should ignore this image because it does not provide any meaningful information.

Non compliance with the accessibility regulations

The ‘YouTube’ button has an invalid aria-role=”button”. This can prevent the element from functioning correctly with assistive technology. This fails WCAG 2.1 success criterion 4.1.1 (Parsing).

We plan to implement a new ‘YouTube’ button link which will meet this criterion by December 2020.

Some of the '?’ tooltips are not navigable via keyboard and have not been included in the tab order. Keyboard only users are not be able to access the information within these tooltips. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content) and 2.4.4 (Link Purpose (In Context))

We plan to make all of these tooltips navigable by keyboard by December 2020.

The tables in the 'Volunteer Summary' page are not fully accessible for screen reader users. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships), 4.1.2 (Name, Role, Value) and 1.3.2 (Meaningful Sequence).

We plan to implement a new fully accessible table by December 2020.

The 'Non-CRN portfolio study application form' does not have error handling for the planned opening or closing dates.  An error message may not be triggered if a submission is incorrect. This fails WCAG 2.1 success criterion 3.3.1 (Error Identification).

We plan to implement additional information about this field to help users navigate it, as we are unable to provide an error message.

There is a decorative image on the 'Researchers' page. This fails WCAG criterion 1.1.1 (Non-text Content).

We plan to implement a null alt to this image so that the image is ignored by screen reader users by December 2020.

Disproportionate burden

The 'Non-CRN portfolio study application form' on Google forms does not have error handling for the planned opening or closing dates.  An error message may not be triggered if a submission is incorrect. This fails WCAG 2.1 success criterion 3.3.1 (Error Identification). Google forms does not provide the possibility of adding an error message to this field. We’ve assessed the cost of implementing a different form for applications and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will continue to assess the functionality in Google forms and will implement a change to this field if such functionality becomes available.

Our archived News pages stretching back to 23 September 2018 on the site are not included in our current accessibility work. This is because reviewing all of this archived material would present a disproportionate burden within the meaning of the accessibility regulations. We know these pages are rarely used by visitors to the website but we will work to amend or remove these pages on the site. 

Content that is not within the scope of the accessibility regulations

Our archived News pages on or before 23 September 2018 are not fully accessible and do not fall within the scope of the accessibility regulations.

What we’re doing to improve accessibility

We have a programme of continuous service improvement that involves people living with dementia, their carers and family members, and our charity partners.

We also continue to liaise with the Digital Accessibility Centre to ensure that our service is as accessible as possible.

We are always looking to improve the accessibility of this website. Please contact us if you encounter any accessibility issues.

Preparation of this accessibility statement

This statement was prepared on 1st February 2019. It was last reviewed on 20th November 2020.

The Digital Accessibility Centre (DAC) tested this website in September 2019 and we implemented the improvements they recommended. DAC retested the website in October 2020 and we are in the process of meeting their final recommendations.

We tested the main user journey users would take in signing up to the service, identifying a research opportunity and finding information about research.This covered all the templates used in the site. You can ask us for a full copy of the DAC reports.

Areas of the site that were not in the scope of the DAC review (nhs.joindementiaresearch.nihr.ac.uk and learn.joindementiaresearch.nihr.ac.uk) have been assessed and improved using a combination of automated testing (WebAIM WAVE tool) and manual checks for adherence to accessibility requirements for content.

This website was last tested on 29th October 2020. The test was carried out by the Digital Accessibility Centre.