Accessibility statement for

This website is run by the National Institute for Health Research Clinical Research Network and funded by the Department of Health and Social Care. We want as many people as possible to be able to use this website.

We have made every effort to ensure this website is easily readable using 'plain English'.

We have also talked to people living with dementia and their carers to improve the website's usability.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is

We know some parts of this website are not fully accessible:

There are access issues affecting users who require require audio feedback to navigate the website

  • Keyboard only users cannot access the website fully, the order of moving between elements on the website is not logical, and some elements are not accessible to all
  • There are bespoke components of the website that screen reader cannot understand
  • Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are working on a programme of improvements and by September 2020, we plan to have either fixed these or replaced them with accessible HTML pages. Any new PDFs or Word documents we publish will meet accessibility standards

What to do if you can’t access parts of this website

We’re always looking to improve the accessibility of this website and we are currently working on the points raised by the recent accessibility audit carried out by the Digital Accessibility Centre (DAC). If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us by: email: or through the contact us page on our website. If you cannot use email or the web, our phone number is 0113 343 32314.

In your email please include a description of the problem and your full contact details. We’ll review your request and aim to get back to you within fourteen working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website

This website was last tested in September 2019 by the Digital Accessibility Centre.

We tested the main user journey users would take in identifying a research opportunity to join and find information about research.This covered all the templates used in the site. You can ask us for a full copy of the report.

What we’re doing to improve accessibility

We are reviewing the improvements which have been recommended as a result of the testing undertaken by the Digital Accessibility Centre. We will prepare a plan for how we can improve the accessibility of the site.

This statement was prepared on 19 September 2019. It is due to be updated on 11 September 2020.